Privacy Policy

Effective Date: 1.05.2025

Welcome to Omnia Psychology, Therapy & Yoga. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage in our psychological and yoga therapy services, either in-person or online.

We are committed to creating a safe and confidential space — both in our sessions and online.

1. Who We Are

This website is owned and managed by Siyana Yaneva, Licensed Psychologist and Certified Yoga Therapist, based in Limassol, Cyprus.

All data processing complies with the General Data Protection Regulation (GDPR) and relevant Cypriot laws on data privacy.

2. What Information We Collect

We may collect the following information when you interact with our website or book a session:

• Contact Information (name, email, phone number)

• Booking Details (service selected, date/time preferences)

• Demographic Information (age, location — if voluntarily submitted)

• Health-related information relevant to therapy (only when voluntarily disclosed during the intake or therapeutic process)

• Technical Data (IP address, browser type, device type — through cookies)

We do not collect or store financial data via the website. Payment details, if applicable, are handled externally and securely via direct payment methods.

3. How We Use Your Data

Your data is used strictly for:

• Booking and delivering your requested services

• Communicating with you about your sessions

• Responding to your inquiries

• Customizing your experience and care

• Improving our website functionality and user experience

We will never sell, rent, or trade your personal data.

4. Lawful Basis for Processing

In accordance with GDPR, we only collect and process your data under the following lawful bases:

• Consent — You’ve given clear permission for us to process your personal data.

• Contract — Processing is necessary for fulfilling our agreement to provide you with services.

• Legitimate Interest — We may use your data to improve our services, ensure safety, or respond to requests.

5. Data Storage & Protection

We store your personal information securely and retain it only as long as necessary for therapeutic or administrative purposes.

All data is:

• Stored on password-protected devices or GDPR-compliant digital tools

• Accessed only by the practitioner (Siyana Yaneva)

• Not shared with any third party, unless legally required (e.g., serious harm risk)

6. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Request correction of inaccurate data

• Request deletion of your data (“right to be forgotten”)

• Restrict or object to data processing

• Withdraw your consent at any time

• Lodge a complaint with your local Data Protection Authority

7. Cookies & Analytics

This website may use cookies to enhance user experience and analyze web traffic. You may accept or reject cookies via your browser settings.

No personally identifying information is collected via cookies.

8. Minors’ Privacy

Therapy services for children and adolescents are only provided with parental or guardian consent. We do not knowingly collect data from minors without this consent.

9. Third-Party Tools

We may use secure, GDPR-compliant tools to manage bookings, contact forms, or session reminders. These include tools such as Calendly, Google Forms, or similar systems.

These services have their own privacy policies and we ensure they meet EU privacy standards.

10. Policy Updates

This Privacy Policy may be updated occasionally to reflect changes in legal obligations or services. The “Effective Date” above will indicate the latest revision.

11. Contact Us

If you have any questions or concerns about how your personal data is handled, feel free to reach out.

Thank you for trusting Omnia Psychology, Therapy & Yoga with your care. Your privacy, safety, and well-being are at the heart of everything we do.