Terms & Conditions
Effective Date: 1.05.2025
Welcome to Omnia Psychology, Therapy & Yoga. By booking or attending a session with us (online or in-person), you agree to the following terms and conditions. Please read them carefully before using our services.
1. Service Overview
Omnia Psychology, Therapy & Yoga offers professional psychological services and yoga therapy, both online and in-person. Services include individual therapy, couples & family counselling, sessions for children and adolescents, group therapy, yoga therapy, self-development guidance and other related services.
All services are provided by Siyana Yaneva, M.Sc., a registered psychologist and certified yoga therapist/teacher.
2. Booking & Payments
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Sessions must be booked in advance and are subject to availability.
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All sessions must be prepaid, unless otherwise agreed.
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Payment methods will be communicated directly during the booking process.
3. Cancellations & Refunds
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You may cancel or reschedule your appointment up to 24 hours in advance for a full refund or credit.
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Cancellations made less than 24 hours before the session may not be eligible for a refund.
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In case of emergencies or technical difficulties during online sessions, please contact us as soon as possible for support or rescheduling.
4. Eligibility & Consent
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Clients under the age of 18 are welcome with the written consent of a parent or legal guardian.
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By booking a session, you confirm that you are seeking support voluntarily and understand the nature of the psychological and/or yoga-based therapeutic services offered.
5. Confidentiality & Data Protection
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All personal information shared during sessions is strictly confidential and handled in accordance with EU GDPR regulations.
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Basic personal data (e.g., name, contact info) may be collected through booking forms solely for service delivery and communication.
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We do not sell or share your data with third parties. Any third-party booking tools used (e.g. Calendly, forms) also comply with GDPR.
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You have the right to request access, correction, or deletion of your data at any time by contacting us.
6. Nature of Services & Disclaimer
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The services offered are therapeutic in nature but are not a substitute for medical diagnosis or treatment.
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Psychological and yoga therapy services are provided with professionalism and care, but outcomes may vary and cannot be guaranteed.
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You are responsible for disclosing any relevant medical or psychological history prior to engaging in psychotherapy or yoga sessions.
7. Limitation of Liability
Omnia Psychology, Therapy & Yoga, and its practitioner, will not be held liable for:
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Any decisions or actions taken by the client during or after therapy.
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Client non-attendance or failure to disclose relevant information.
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Technical failures or disruptions during online sessions beyond our control.
8. Applicable Law
These terms are governed by the laws of the Republic of Cyprus and aligned with European Union consumer and data protection regulations. Any disputes will be subject to the jurisdiction of Cypriot courts.
9. Contact Information
If you have any questions or require assistance with your booking, please contact us.
Thank you for choosing Omnia Psychology, Therapy & Yoga. We are committed to offering a safe, supportive, and professional environment for your healing and growth.